Who we are

Suggested text: Our website address is: https://remdeluxe.com
RemDeluxe is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order with us.

 

Personal Information

When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect information such as your name, email address, phone number, billing and delivery address, and order details.

We only collect information necessary to provide our products and services

 

How we use information

We use your information to process orders, arrange deliveries, provide customer support, improve our website, and communicate important updates relating to your purchases.

Where you have given your consent, we may also send promotional emails that you can unsubscribe from at any time.

 

Sharing your information

We never sell or rent your personal information.

Your information may be shared with trusted service providers who assist with payment processing, order delivery, website hosting, or where required by law.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Data Retention

We retain your personal information only for as long as necessary to fulfil your orders, comply with legal obligations, resolve disputes, and maintain business records.

 

Your Privacy Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to request access to your personal information, request corrections, request deletion where applicable, or object to certain types of data processing.

To exercise your rights, please contact us using the details below.

 

Data Security

We use appropriate security measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

While no online system is completely secure, we continually work to safeguard your information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: support@remdeluxe.com

Phone: +44 7713 597884